DISC1602CSL
📄Beyond Support: How ACS Drives Continuous Innovation and Customer Experience Excellence
Track: Discover
<p>In today’s fast-changing business landscape, delivering exceptional customer experience requires more than keeping up, it demands continuous innovation. This session explores how NetSuite Advanced Customer Support (ACS) helps organizations shift from reactive support to proactive optimization. Learn how to leverage ACS to adapt quickly, drive efficiency, and deliver consistent, high-impact customer experiences that scale with change.</p>
Slots
Mon 26 Oct · 10:30 AM – 11:00 AM (30 min)
Customer Success Live Stage, Customer Success Live Stage
Session type
Customer Success Live Stage
Audience level
Introductory
Theme
Customer Success
Track
Discover
Product area
Support
Speakers
- Mich Carson, Consulting Practice Director — Oracle NetSuite
- Jeremy Armstrong, ACS Industry Leader, Hospitality — Oracle NetSuite